Privacy Policy Nguyen Oriental Foods

Privacy & Security
We need information to provide you with the best possible service. Nguyen Oriental Foods believes it is important to protect the privacy of the information you provide to us. We would like to inform you why we ask for your data and what we do with it. We recommend that you read our privacy policy carefully. If you have any questions, please call us on +31 (0) 76 50 10 878 or email us at info@nofnl.com.

What does our privacy policy apply to?
This privacy policy applies to all data (both company and personal data) that you provide to us. This can be via our website, by telephone or by e-mail. When you provide information to us, you agree to our privacy policy and terms.

What happens to the information provided?
Your data is stored in our customer system. We use this information to provide our services / products to you. We only use your data for our own use. We do not provide this to third parties, unless this is necessary to process our invoice and / or to prevent or combat fraud.

For what purposes do we use your data?


Login request / Quotation request / Order / Information request via website
We only deliver to companies, which is why we inquire about your company name, name of contact person + position, e-mail address, website, address details, telephone number, Chamber of Commerce registration, VAT number. We need this information to establish that we are indeed dealing with a company. We need your name to address you, the e-mail address to answer you and your telephone number to call you with any questions. On the basis of the information provided by you, we can approve your login request, answer your questions, correctly address quotations and process and deliver orders correctly to you.

Product recall
In the event that there is something wrong with a product that you have purchased from us, we will use your purchase and customer data to see if and when you have purchased the product in question and to contact you about this, if that is necessary for well-being or safety.

Questions or complaints
If you have a question or complaint about a delivery, we use the information previously provided by you, as well as your order details, to communicate with you about it.

Leaflets / newsletters / offers
We also use the information you have provided to us to inform you about our offers, products and services. We use the email addresses to keep you informed of our offers, products and services by means of digital newsletters. If you no longer wish to receive e-mails from us, you can unsubscribe via the newsletter you receive. To improve our newsletters, we perform statistical analyzes on our sent newsletters. For example, we keep track of which version of the newsletter has been sent or whether the newsletter has been opened, what exactly has been clicked on and whether sending a newsletter has contributed to our operating result.

Website
Our web server automatically recognizes the IP address every time you visit our website. This keeps track of, for example, whether you are a new visitor or a returned visitor to our website. If you enter your details on our website, for example in the contact form or when you sign up for the newsletter, these details will be stored. If you access our site via a link on another website, this domain name will also be kept. If you access our site via a link on another website, we would like to point out that we are not responsible for the privacy policy of this third party site. To better tailor our website to the wishes of our visitors, a statistical analysis of visitor and click behavior is made, for example to see how many visitors our website has and which pages are viewed a lot. The data we store for this purpose cannot be traced back to individual customers. Necessary security measures have been put in place to prevent the loss, misuse or alteration of information we receive on our website.

Cookies
We use cookies on our website to make our website better and more customer-friendly. A cookie is a small text file that is stored on your computer. This contains information about your visit to a website. For example, we use cookies to store your login details and for statistical analysis (via Google Analytics) of the visitor and click behavior on our website. You can choose not to use Cookies. Keep in mind that our website does not work optimally.

Do we protect your personal data?
We take protecting your data very seriously. The data we collect is secured using the current usual techniques. This is done, for example, by encrypting data, passwords and by using firewalls and secure servers.

How long do we keep your data for?
We keep your data for as long as you are a customer with us or as long as required by law.

What are your rights?
When you have provided your data to us, you can adjust and / or delete this data at any time. You can do this by calling us on +31 (0) 76 50 10 878 or emailing info@nofnl.com. You can also send us a letter: Nguyen Oriental Foods, Handelsweg 10, 4879 AJ Etten-Leur, the Netherlands.

What if our privacy policy is changed?
Every day, in cooperation with our customers, we are busy improving our services. This may make it necessary to adjust our data protection information. We therefore advise you regularly to check our website for changes to our privacy policy. If it concerns changes that may have consequences for your personal profile, we will of course inform you personally.

Disclaimer
We take the utmost care in the composition and information on our website. In the event that it contains information that is not correct, no rights can be derived from it. We reserve the right to change our website at any time. We expressly disclaim any liability regarding the correctness, completeness and topicality of the information on our website.

Liability
We expressly disclaim any liability for any damage that may arise from the use / visit of our website. Neither are we liable for damage caused by possible viruses, which can infect your computer via our website or the loss of programs or other data on your computer.